Privacy Policy
At Acoustic Canvas Studios, located in the heart of Nashville, Tennessee, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. This policy is effective as of January 1, 2025.
1. Information We Collect
We collect several types of information from and about users of our services, including:
- Personal Information: This includes your name, email address, phone number, postal address, and any other information you voluntarily provide to us when you inquire about our services, book studio time, or subscribe to our newsletter.
- Payment Information: When you make payments for our services, we collect payment information such as your credit card details or other financial account information. Please note that we use secure third-party payment processors, and we do not directly store your credit card information on our servers.
- Technical Information: We automatically collect certain technical information when you visit our website, such as your IP address, browser type, operating system, referring URLs, and browsing behavior. This information helps us analyze trends, administer the site, and improve the user experience.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities on our website. Cookies are small data files stored on your device that enable us to recognize your browser and remember certain information. You can control cookies through your browser settings. Please see our Cookies Policy for more information.
- Audio and Visual Recordings: When you use our recording studio services, we may record audio and visual content as part of the recording process. We will obtain your consent before recording any such content.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Services: We use your information to provide you with the services you request, such as recording, mixing, and mastering. We also use your information to improve our services, customize your experience, and develop new features.
- Communication: We use your contact information to communicate with you about your bookings, inquiries, and other important updates. We may also send you promotional emails about our services, special offers, and industry news, but you can opt out of receiving these emails at any time.
- Payment Processing: We use your payment information to process your payments for our services and to prevent fraudulent transactions.
- Analytics and Research: We use technical information and cookies to analyze trends, track user behavior, and gather demographic information. This information helps us understand how users interact with our website and services, and it allows us to improve our marketing efforts.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes, such as responding to subpoenas or court orders.
- Protecting Rights and Safety: We may use your information to protect the rights, property, or safety of Acoustic Canvas Studios, our users, or others.
3. Information Sharing and Disclosure
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us with various aspects of our business, such as payment processing, email marketing, data analytics, and website hosting. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
- Business Transfers: If Acoustic Canvas Studios is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
- Consent: We may share your information with third parties with your consent.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption technology to protect sensitive information, such as payment information, during transmission and storage.
- Access Controls: We restrict access to your personal information to authorized personnel who need to know that information in order to provide you with services.
- Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.
- Employee Training: We train our employees on privacy and security best practices.
However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
5. User Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Opt-Out: You have the right to opt out of receiving promotional emails from us. You can also disable cookies through your browser settings.
- Data Portability: You have the right to request a copy of your personal information in a structured, machine-readable format.
To exercise these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within a reasonable timeframe.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.
7. Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at [email protected]. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the "effective date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. If we make any material changes to this policy, we will provide you with additional notice, such as by sending you an email or posting a prominent notice on our website.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Acoustic Canvas Studios
Privacy Department
12 Music Row E
Nashville, TN 37203
Email: [email protected]
Phone: (615) 555-7777
This Privacy Policy is governed by the laws of the State of Tennessee. Thank you for choosing Acoustic Canvas Studios. We value your trust and are committed to protecting your privacy.